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Self-service guides for SilkRoast — buyers, sellers, and marketplace operators.

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Popular guides

  • Browse the coffee catalog
    Use Browse live lots, Pre-harvest marketplace, and Sellers — plus filters and seller-scoped discovery.
  • Create and edit product listings
    List ready inventory or forward lots, align specs with inventory batches, and preview the buyer experience.
  • Review the seller onboarding queue
    Approve or reject seller applications using tiers, listing intent, and assisted onboarding signals.

Browse by topic

  • Getting started
    Sign in, roles, and your first steps in SilkRoast.
  • Buyer guides
    Catalog, sellers, RFQ, orders, and landed pricing.
  • Seller guides
    Onboarding, listings, inventory, RFQs, and settings.
  • Admin & operations
    Users, onboarding queue, QV, pricing, orders, and analytics.
  • Trust & compliance
    Traceability and quality verification.
  • Payments & finance
    Payment options and embedded finance on orders.
  • Integrations
    ERP settings and webhooks for operators.
  • Troubleshooting
    Access issues, roles, and health checks.