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Self-service guides for SilkRoast — buyers, sellers, and marketplace operators.

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Seller guides

Onboarding, listings, inventory, RFQs, and settings.

Articles in this section

  • Create and edit product listings
    List ready inventory or forward lots, align specs with inventory batches, and preview the buyer experience.
  • Seller onboarding wizard
    Complete tier selection, listing intent, and assisted paths (e.g. WhatsApp) for Tier 0.
  • Inventory basics
    Lot IDs, warehouses, quantities, and how listings relate to batches.
  • Enquiries and orders (seller)
    Respond to buyer enquiries (RFQs) and manage order execution from the seller workspace.
  • Seller analytics
    Performance and revenue views for your organization (per configured analytics APIs).
  • Seller settings — finance and ERP
    Opt into embedded finance and configure ERP webhook settings for order sync visibility.
  • Buyer preview of your listing
    Open a read-only buyer view of how your product appears in the marketplace.