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Self-service guides for SilkRoast — buyers, sellers, and marketplace operators.

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Admin & operations

Users, onboarding queue, QV, pricing, orders, and analytics.

Articles in this section

  • Review the seller onboarding queue
    Approve or reject seller applications using tiers, listing intent, and assisted onboarding signals.
  • Users and admin access
    Manage marketplace users and understand how Clerk roles map to routes.
  • RFQ desk (admin)
    Monitor cross-seller RFQ activity and intervene for disputes or pricing escalations.
  • Quality verification (QV) queue
    Process lab results, SilkRoast Verified signals, and traceability checks.
  • Pricing and transport rules
    Maintain pricing ladders, margins, and transport tables used in calculators and quotes.
  • Profitability and market heatmap
    Admin analytics for margin views and regional heatmaps.
  • Admin orders — finance and ERP sync
    Filter orders by finance requests and repair ERP sync status for operations.
  • Admin settings
    Supported origins, announcement banners, and global marketplace configuration.